Two more attempts

A quick note of two more calls to Orange:

First, on the 11th July when I was informed I was due to be reconnected the following day (the 12th).

Second, on the 12th when I tested my connection and found it wasn't working. I was told it could take up to midnight to become active. I asked whether it would happen? I said I was extremely sceptical that I would ever be reconnected.

Testing the connection this morning shows it still doesn't work. I'll be ringing back later.